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May 28, 2024 - Jun 29, 2024

Fundamentals of Help Desk Support

  • 33Days
  • 1Step

About

Welcome to 'Fundamentals of Help Desk Support' program, designed for individuals aspiring to excel in help desk roles. This comprehensive course covers essential topics such as customer service skills, technical troubleshooting, ticket management, and communication strategies. Through interactive modules and real-world scenarios, participants will develop the expertise needed to provide top-notch support in a help desk environment. Whether you're new to the field or seeking to enhance your skills, this program offers a solid foundation to kickstart your career in help desk support. Join us and embark on a journey towards becoming a proficient help desk professional!

You can also join this program via the mobile app.

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